Website terms
Terms & Conditions
These terms govern your use of the SCENOVA PERFUMES website and the fragrance products purchased through it.
Introduction
Welcome to SCENOVA PERFUMES. By using this website and by purchasing products through it, you agree to these terms and conditions. Please read them carefully before placing an order.
If you do not agree with these terms, please do not use the website.
Products
Product descriptions, fragrance characteristics, notes and images are provided for information. While we take care to describe our perfumes accurately, fragrances are experienced individually and scent perception can differ from person to person. Product images are representative of the product you receive.
Availability, sizes and product details may change. If a product becomes unavailable after you order, we will contact you to confirm how you would like to proceed.
Pricing
Prices displayed on this website are in Indian Rupees and are subject to change. Any promotion or offer applies only for the stated duration of that promotion.
The final price of your order is clearly displayed during checkout, before you place the order. The price shown at checkout is the price you are confirming.
Orders
Customers must provide accurate and complete information when placing an order. SCENOVA may contact customers to verify an order where required.
Orders may be cancelled if required information is incorrect, cannot be verified, or if the product becomes unavailable. An order is considered received only after it has been successfully submitted on the website.
Payment
At checkout you can select one of the payment methods offered on the website, such as UPI, Prepaid or Cash on Delivery, based on the options currently provided.
An online payment gateway is not directly integrated into this website. Depending on your selected method, payment links or payment details are shared and confirmed with you on WhatsApp before dispatch. We never collect card or bank account details on this website.
Cash on Delivery
Where Cash on Delivery is offered, the payment is made to the courier when your order arrives. We may contact you on WhatsApp to confirm your order before dispatch.
Shipping
Shipping times can vary depending on destination, courier and circumstances beyond our control. Details of order processing, delivery areas and charges are described in our shipping policy.
Returns & Refunds
Our returns and refunds policy describes the conditions, windows and process for returns and refunds.
Intellectual property
SCENOVA PERFUMES branding, the SCENOVA logo, product photography, written content, design elements and website content are the property of SCENOVA PERFUMES and may not be copied, reproduced or used without permission.
Limitation of liability
To the maximum extent permitted by law, SCENOVA PERFUMES is not liable for indirect, incidental or consequential losses arising from the use of this website or the purchase of products, except where such limitation is not enforceable under applicable law.
Changes
SCENOVA PERFUMES may update these terms when necessary. The terms displayed on this page apply to your use of the website and to orders placed through it.
Contact
For questions about these terms or your order, contact SCENOVA PERFUMES:
WhatsApp: +91 80978 65711 — https://wa.me/message/K4UTKWLYZ4A7F1
Email: info@scenovaperfumes.com
Instagram: @scenovaperfumes